Our Impact in the Digital Economy.

Impact

For over a decade, Digital Frontiers has been committed to creating impact through our innovative digital learning solutions, programme delivery, and learning experiences. We carefully track and assess the reach and effectiveness of our work by consistently gathering insights from partners, clients, and participants who report increased confidence, expanded networks, and enhanced sector opportunities. Case studies, reports, student journeys, and testimonials vividly demonstrate our impact by showing how we bring about real-world change.

Case Studies

Our case studies highlight the transformative journeys of individuals, organisations and countries impacted by our work. These stories demonstrate both personal and professional growth, as well as the organisational impact, resulting from our offerings that inspire change.

Building Inclusive Instant Payments Systems in Ethiopia: A Case Study on the Impacts of the Work of Digital Frontiers Institute Alumni

This case study documents the contributions of alumni from the Digital Frontiers Institute’s Instant and Inclusive Payment Systems programme to Ethiopia’s digital financial transformation from 2016 to 2024. Based on 69 completed survey responses and 14...

Capacity Building in Regulators: Bangladesh Bank Impact Assessment

This impact assessment study evaluates the effect of Bangladesh Bank's digital financial inclusion policy initiatives introduced through the work of alumni of our Digital Frontiers Institute's capacity-building programmes from 2016 to 2023. The study...

Institution Case Study: Accion International

This case study is one of a number of products undertaken by Development Works Changemakers (DWC) for Digital Frontiers Institute, as part of its monitoring and measurement of results (MMR) process for 2019. Development Works Changemakers has conducted...

Institution Case Study: Bank of Kigali

This case study is one of a number of products undertaken by Development Works Changemakers (DWC) for Digital Frontiers Institute, as part of its monitoring and measurement of results (MMR) process for 2019. Development Works Changemakers has conducted...

Institution Case Study: The MTN Group

This case study is one of a number of products undertaken by Development Works Changemakers (DWC) for Digital Frontiers Institute, as part of its monitoring and measurement of results (MMR) process for 2019. Development Works Changemakers has conducted...

Country Case Study: Uganda

This case study is one of a number of products undertaken by Development Works Changemakers (DWC) for Digital Frontiers Institute, as part of its monitoring and measurement of results (MMR) process for 2019. Development Works Changemakers has conducted...

Country Case Study: Zambia

This case study is one of a number of products undertaken by Development Works Changemakers (DWC) for Digital Frontiers Institute, as part of its monitoring and measurement of results (MMR) process for 2019. Development Works Changemakers has conducted...

Dr Ethel Chiwara Mupambwa, Zimbabwe

Our Certified Digital Finance Practitioner (CDFP) graduate, Dr Ethel Chiwara Mupambwa, is championing inclusive economic growth through her pivotal role as a Founding Trustee at MoneyMart Finance.

MoneyMart Finance is advancing sustained, inclusive, and sustainable economic development, alongside promoting full and productive employment opportunities for all. Ethel’s dedication manifested notably through her facilitation of microloan funding, strategically empowering Small and Medium-sized Enterprises (SMEs) and reinforcing MoneyMart Finance’s steadfast commitment to grassroots economic development.

Anonymous Graduate, Trinidad and Tobago

Our Digital Financial Inclusion Supervision (DFIS) graduate’s research shaped the E-Money Issue Regulation, a pivotal component of Trinidad and Tobago’s payment regulation framework.

Through Digital Frontiers Institute’s specialised programme elements, this student expanded her knowledge on consumer protection and regulatory impact assessment, strengthening her expertise in legislative development. This student applied their knowledge in assessing the effectiveness of legislation and regulations when they become law.

Hussam Hammad, Jordan

Our Instant and Inclusive Payments Systems (IIPS) graduate and Project Manager at JoPACC, Hussam Hammad​, assisted in launching CliQ in 2020. With meticulous dedication, he sculpted CliQ from its technical infancy, infusing it with the promise of instant financial transactions across all banks and mobile wallets.

Eden Dema, Bhutan

Eden Dema, a graduate of the Gender Equality Changemakers (GEC) and Certified Digital Finance Practitioner (CDFP) programmes, became a beacon of change within the realm of financial inclusion and gender diversity.

Eden meticulously assessed the landscape of women’s leadership and gender diversity within AFI member institutions. Her dedication resulted in: a Special Report on Gender Diversity within AFI member Institutions and a Toolkit for Increasing Gender Diversity and Women’s Leadership in Financial Regulatory Institutions

Joao Gaspar, Mozambique

Our Certified Digital Finance Practitioner (CDFP) graduate and CEO of Paytek, Joao Gaspar’s, impact  resonates profoundly within Mozambique’s fintech landscape.

Paytek has been participating in the Central Bank Sandbox where Joao contributed by testing products and showing how they can implement a new service offering, deal with consumer protection, anti-money laundering (AML), and quality assurance and control (QAC). While consulting for FSD, he commented on draft laws that the Central Bank issued for basic bank accounts, including the payment service provider law. He also developed a basic framework for internal privacy for mobile money operators in Mozambique.​

Anonymous Graduate, Malawi

Our Digital Financial Inclusion Supervision (DFIS) graduate actively participated in developing a financial consumer protection law encompassing digital financial services and FinTechs.

This financial consumer protection law provides two directives: Fair Treatment of Financial Consumers and internal redress mechanisms. This student recognised the DFIS programme contributed towards the use of a gender lens to draft a new policy within the Consumer Protection Act and to expand supervision from traditional financial services to incorporate FinTech.​

Tsedale G/Egziabhe, Ethiopia

Our Instant and Inclusive Payments Systems (IIPS) graduate Tsedale G/Egziabhe’s vision for Ethiopia’s digital transformation materialised in the form of the Instant Payment System (IPS).

Spearheading the project, she navigated complexities, merging technology with societal needs. With P2P transactions initiated via unique aliases, financial inclusion burgeoned. No longer restricted by bank accounts or cards, the unbanked are gaining access to the economic mainstream.

Nebiat Tekle, Ethiopia

Nebiat Tekle, a graduate of the Gender Equality Changemakers (GEC) programme, embarked on a mission within his organisation, where over 75% of the workforce were women to assess gender gaps and craft solutions.

His capstone project was focused on how to increase the number of women in leadership positions. He has started to do weekly knowledge-sharing sessions and mentorship championing gender equality, breaking barriers in a male-dominated banking sector.

Learning Hours Delivered

Number of Participants

Organisations

Countries

We’ve delivered over a million instructional hours, empowering thousands of professionals across hundreds of countries. Our alumni are driving change in central banks, fintech startups, NGOs, and governments. Several national associations have emerged from our Communities of Practice (CoPs) — strengthening ecosystems and driving inclusive growth.

Reports

Digital Frontiers’ high-impact learning experiences transform individuals, communities, organisations, and sectors. These reports showcase the reach, effectiveness, and transformation our programmes facilitate through data (quantitative and qualitative), stories, and infographics. 

2023 MMR Report by Baastel

2023 MMR Report by Baastel

Baastel was mandated by Digital Frontiers to undertake an outcome evaluation of four capacity-building programmes funded by the Bill and Melinda Gates Foundation: the Certified Digital Finance Practitioner Programme, the Digital Financial Inclusion Supervision...

2022 MRME Report by Baastel

2022 MRME Report by Baastel

This document is the 2021-2022 MRM&E Report of Digital Frontiers, a non-profit, purpose-driven organisation. This report summarises the performance of the Digital Frontiers Institute for 2021-2022. Output level reporting in this document is complemented by...

Digital Frontiers Monitoring & Measurement of Results 2020

Digital Frontiers Monitoring & Measurement of Results 2020

This close-out report presents Digital Frontiers Institute’s achievements between 2018 and 2020 against their monitoring and evaluation (M&E) indicators as set by their funders.   Since 2018, Development Works Changemakers (DWC) has been providing monitoring and...